The Thornbury Radiosurgery Centre Ltd is proud to have been awarded ISO 9001 certification, an internationally recognised standard that ensures that our services meet the needs of our patients through an effective quality management system. Our decision to work towards ISO 9001 accreditation demonstrates our commitment to continuous improvement and to the highest standards of patient care and experience.
To become ISO 9001 compliant, TRCL underwent an evaluation process that included quality management system development, a management system documentation review, audit and assessment which was very successful as no non-conformances were identified. In achieving compliance with the standard requirements we chose a reliable partner – the British Assessment Bureaux Bureau. They reviewed our management systems and provided certification to the standard as an independent third party specialist providing independent assurance that our commitment to quality permeates everything we do.
Therefore, we can proudly state that quality in embedded in our daily work and we continuously challenge ourselves to improve the quality management system to provide a service that meets or exceed the needs and expectations of our patients, always complying with the specifications and regulations.